Royal Moving and Storage

Privacy

Royal Moving & Storage is committed to protecting the privacy of our customers. This Privacy Policy (“Policy”) describes how we collect, use, and disclose your personal information when you use our Services.

1. Information Collection

We collect personal information that you provide to us, such as your name, email address, phone number, and physical address, when you request a quote, book our Services, or contact us on our website. We may also collect information about your move, such as the size of your residence, the type and number of items to be moved, and the destination address.

2. Information Use

We use the personal information we collect to:

  • Provide and improve our Services
  • Communicate with you about your move, including sending quotes, confirmations, updates, and invoices
  • Respond to your inquiries and provide customer support
  • Personalize your experience with our Services
  • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your personal information with:

  • Service providers and partners who help us provide and improve our Services
  • Authorities when required by law or in response to legal processes
  • Third parties in connection with a merger, acquisition, or sale of our assets, subject to the confidentiality of your personal information being maintained

4. Information Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to collect information about your visit, such as your browsing history, preferences, and interactions with our Services. This information helps us understand how our website is used and allows us to improve the user experience. You can control cookies through your browser settings.

6. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing them with any personal information.

8. Changes to Privacy Policy

We reserve the right to update or modify this Policy at any time. Any changes will be effective upon posting the revised Policy on our website. Your continued use of our Services after the effective date of any changes to this Policy constitutes your acceptance of the updated Policy.

9. Contact Information

If you have any questions or concerns about this Policy or our privacy practices, please contact us at:

Royal Moving & Storage
6825 Arlington Expressway
Jacksonville, FL 32211
contact@royalmovingandstorage.com
904.724.6683