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NAN Stars - Based on User Reviews

Miss Avatar

I found Royal Moving and Storage through Google and decided to use them based on their rave reviews and A+ rating with the BBB. The two gentlemen that showed up appeared (and were) very professional. I appreciate how they were very transparent with their prices upfront and there were no hidden fees. The only reason why I can't give them 5 stars is because one of the movers accidentally put a hole in my wall from a piece of furniture they were putting in one of my rooms. The guy who did it admitted to the damage, took a picture, and informed the office right away. I personally called the company and they were very apologetic. They assured me someone will be out to fix it. I will update if they stay true to their word. If it wasn't for that, I would have given them 5 stars.

Update: 9/11/19 the company had someone to come and patch up the hole. It looks good. Very pleased with how responsive the company was with handling this matter. 5 stars for being responsible

Miss 9/11/2019
Nicole Avatar

The service was amazing, Quan & Pernell came in and got strait to work...I thought I was going to finish before my scheduled time but I had more items than I thought. My only gripe is I feel the confirmation email should contain estimated totals. Overall the crew gave me outstanding service and were very friendly.

Nicole 9/02/2019
Pam Avatar

Quinn and Eric were great. They arrived on time and expertly moved us. It was an extremely hot day but they kept pushing on. Our 3rd time using Royal and always professional

Pam 8/10/2019
Amy Avatar

Eric and Andre were amazing!!! Worked non-stop. They efficiently loaded my pod and did it all in the 2 hours. They were cautious with all of my belongings and asked before they moved anything. Positive attitude and didn’t stop when the dolly broke, went into beast mode and lifted even the heaviest furniture. Best moving experience ever.

Amy 7/20/2019
Taylor Avatar

We had help from Travis and Eric! They were super nice and friendly! So helpful they knocked out our move in a little over an hour. So impressed how fast it was! Nothing was broken they did everything how we asked all we had to as point. Couldn’t have asked for a better moving experience.

Taylor 7/16/2019
La'leah Avatar

My movers were Wayne and Travis they we some amazing. I was very last minute with my moving and Royal Moving and Storage made it happen for me. The customer service was marvelous and the follow up with a email was like the customer service representative stated l would receive in mins. Which I did. Now back to my movers, Wayne and Travis were awesome they called before they arrive to inform me when they would be there. They were quick and fast and fun and hilarious mainly Wayne and Travis was happy and laid back tho. But they took pride in there work and handled my items with care. In the future I think this would be the only place I call this company is honest and send dependable people who want to work. Unlike MIKE MIRACLES MOVERS they were a poor excuse for a moving company.....THANKS ROYAL your NAME and SERVICE AND REVIEWS says a lot.

La'leah 7/14/2019
Morganne Avatar

I found this company through google and was pleased with the reviews .Eric and his partner EXCEED my expectations during my scheduled move . They were prompt ,efficient, and very patient with my needs . We accomplished the goal time and everything came back in its same condition. I will definitely use this company again in the future and recommend to all of my colleagues!!

Morganne 7/10/2019
Michele Avatar

One of the best experiences I’ve ever had moving. Eric and Travis were just amazing very resilient and consistent in their workplace and went over the top. I highly recommend this company make sure you asked for Eric and Travis they were absolutely amazing they went above and beyond. I don’t think I’ll ever use another moving company after having these two guys move me from Royal moving

Michele 7/03/2019
Eric Avatar

Eric and Channon (son son) came over and were excellent. Very efficient, early and took excellent care of my items. Will definitely use them again. Surprisingly tea was able to accomplish the job so well! Thank you!

Eric 6/29/2019
Johnson Avatar

Eric, Mike and Mark were amazing. They packed up our house on a Saturday and moved us into our new home on Tuesday. We didn’t make it easy on them, but they made every step as easy as possible for us. Would recommend them to anyone.

Johnson 6/25/2019
Alyssa Avatar

Eric and Dustin moved our stuff quick and easy. They come on time and took good care of our stuff. They are very professional and got the job done on time. I highly recommended you using them!

Alyssa 6/24/2019
Lashander Avatar

Vinny and Nash were awesome! They were very professional and friendly. They made us very comfortable. They moved quickly and were very careful with our items! I am very pleased with their service and this company! I will definitely use them again!

Lashander 3/31/2019
Francesca Avatar

Josh and Nash did an excellent job, hands down! This is my second time using this moving company. Highly recommend.

Francesca 3/29/2019
Eric Avatar

Rob, Ernest and Vinny were very professional and took care of us. This is the second time using them and rather reasonable for the money and very flexible as my moving date changed more than once. Thanks guys.

Eric 3/20/2019
Tracy Avatar

Moving was hassle free. Rob and Wayne showed up ready to work. Very professional. Would highly recommend using this company. No hidden charges all fees explained prior to the job getting done.

Tracy 2/28/2019
S Avatar

Terrence and Daniel did an awesome job on our move today. We are forever grateful and will utilize them for all of our packing and moving needs in the future! Great work and represented the company very well!!!

S 9/11/2018
Nyanda Avatar

There was some confusion during the move with the associates that did the job, but when brought to Management’s attention, they went above and beyond our expectations to solution our problem. We really appreciate Josh’s professionalism and attentiveness to our needs. I’d recommend Royal Moving and Storage to anyone needing their services.

Nyanda 9/01/2018
David Avatar

This is my second experience with this company and both have been great. Both were for commercial moves and they are pro's from start to finish. Highly recommend this team.

David 8/21/2018
Loanna Avatar

Josh and Wayne were excellent and took care of everything I needed. They were very respectful and took care ofy stuff wonderfully. Thank you for helping me last minute when I had trouble finding someone to move me! I will highly recommend you!

Loanna 7/30/2018
Jennifer Avatar

The Royal Moving team that moved us was AMAZING!!! They were very hard working, respectful and a pleasure to work with. I will definitely recommend Royal Moving to anyone who asks. So appreciate your honesty and integrity. You have some great men working for your company!

Thanks again for making a move much less stressful...and even fun!

Jennifer 6/29/2018

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